Refund policy

Return & Refund Policy – Trend Loot

At Trend Loot, your satisfaction is our priority. We carefully select and ship trending products, but if something isn’t right, we’re here to make it right in a simple and transparent way.

📦 Return Eligibility

We accept returns under the following conditions:
*The product is damaged, defective, or incorrect
*There is a valid reason approved by our support team

To qualify for a return:
*You must request it within 48 hours of delivery
*The item must be unused and in its original packaging
*A proper unboxing video is required as proof

⚠️ Important: The unboxing video must clearly show the package being opened from start to finish without cuts.
Without this proof, we will not be able to process returns or refunds.

💸 Refund Policy

*We offer a 100% refund in the following cases:
*You receive a damaged or defective product
*You receive the wrong item
Once your request is verified with proper proof:

Refunds are processed within 2–5 business days

*The amount will be credited to your original payment method or issued as store credit

🔁 How to Request a Return or Refund

Follow these simple steps:
*Contact Us Within 48 Hours
Reach out to our support team with your order details.
*Share Required Proof
Provide:
-Your order number
-A clear unboxing video
-Photos (if necessary)

Verification Process
Our team will review your request within 24–48 hours
Approval & Next Steps
If approved, we will guide you on the return process (if applicable)
Refund will be initiated after confirmation

❌ Non-Returnable Situations

We may not accept returns or refunds in these cases:
*No unboxing video provided
*Request made after 48 hours of delivery
Product used, damaged by the customer, or not in original condition
*Minor color/design variations due to lighting or screen differences
*Incorrect shipping details provided by the customer

🚫 Order Cancellation

Orders can be canceled within 12 hours of placing the order
Once shipped, cancellations are not possible
📞 Customer Support
Need help? We’re always here for you:
WhatsApp: +91 9072174471
Email: Trendloot86@gmail.com
Instagram: @trendloot
💛 Final Note
As a trending dropshipping store, some products may have slight packaging or design variations. However, we always aim to deliver quality products and a smooth shopping experience.
Thank you for choosing Trend Loot 🙌